Terms and Conditions
Our return/exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the original packaging.
The item must be returned, unused, in good condition, in original boxes and with all paperwork to ensure full credit.
To complete your return, we require you to send a copy of the original invoice or sales notification email along with the product you are returning to:
DECKadence Marine 1155 Camino Del Mar Del Mar, CA 92014
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
DECKadence/ Pinnacle Logistics: 2700 Avenger Dr # 108, Virginia Beach, VA 23452
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.